If you or someone you know is experiencing a layoff, remember that Unemployment Insurance Claims can be processed online. It's a three step process. 1. Establish an account on Jobs4TN.gov (hang on to that username and password). 2. File a claim. 3. Complete weekly certification. Allow a block of time to complete steps one and two (at least 30 minutes), but weekly certification does not take long. The one week waiting period has been temporarily waived. If you need assistance, call 1-877-813-0950 for the Unemployment Division. Please see images below for step by step instructions. 

Please click here to see the full Northern Middle TN Workforce Board American Job Center Contingency Operation Plan. If you have any questions please email Erin Lilly at This email address is being protected from spambots. You need JavaScript enabled to view it.